Frequently Asked Questions

What areas do you cover?

We provide 24/7/365 nationwide coverage in all 50 United States. 

Where are you located?

Our headquarters in located in Daniel Island, South Carolina, just outside of Charleston. Our new state of the art headquarters building is slated to be finished construction in the Spring of 2022.

What types of businesses do you work with?

Our National Accounts Operation provides service to any multi-location portfolio, including government facilities. Grounds Control USA has been able to reduce exterior facility program spend by as much as 15% in the retail, industrial, commercial, healthcare, education, and apartment sectors.

Our Regional Service Centers provide B2B exterior facility services for local and regional clients.  It is the objective of Grounds Control USA to have 14 Regional Service Centers across the United States.

How do we know your employees and vendors are getting the job done?

Through our proprietary management software, we have GPS tracking, automatic scheduling of recurring services, boots on the ground inspections, and picture proof collection of work performed. This all guarantees that the scope of work is followed and quality meets expectations.

Do you self-perform the work?

We use vetted Field Partners to provide all services in our National Accounts operation and use our own employees and equipment in our Regional Service Centers.

If I have a problem, do I have to deal with a call center?

Each of our clients are assigned a dedicated team with 5+ years of experience. That means there is no call center - our clients get guaranteed direct access to a Project or Production Manager 24/7/365.

Do you perform interior facility maintenance?

We specialize in exterior maintenance services only and don't work with HVAC, Plumbing, Janitorial, etc. We would rather be great at one thing versus being average at a bunch of things.

How do I get started?

Give us a call Monday through Friday between 9am and 5pm at 855-464-2872 or email us at info@groundscontrolusa.net