Importance of Leadership Qualities in Facility Management
Facility management is vital to a business’s success. Without an effective facility manager or management team, supervisors won’t have the resources they need to carry out their jobs successfully. Like any other management position, certain qualities designate an effective leader. These qualities are not only significant to the facility management itself but also to the continued success of the entire company.
Compassion for Coworkers
One of the most essential leadership qualities for facility managers is compassion for coworkers. While it can be tempting for managers to adopt an aloof mindset because their pay grade is above everyone else’s, that leads to resentment between employees. It’s no secret that one of the main reasons people will leave a position is because of poor management. If employees feel like they aren’t being listened to by their supervisors, they’re less likely to stick around. When facility managers maintain a compassionate attitude to everyone around them, regardless of their standing in the company, the business will succeed.
Part of compassion is listening. All too often, managers don’t listen to the people working under them. In many cases, these people are the ones who have the inside scoop on the actual direction of the company. If something is wrong on the customers’ level, the laymen will know. When the management team listens to the people working for them, they build trust that goes both ways. Employees from every level of work know they will be listened to, so they feel comfortable bringing grievances to management. For facility managers to be effective, they need to have compassion for their employees.
Persistence Through Problems
Another essential component of leadership qualities for facility managers is persistence through problems. No matter how smoothly the company is running, there’s bound to be an issue at some point. A successful facility manager can handle the problem without significant disruptions to operations. While issues may require multiple steakholders to correct, these problems shouldn’t cause a total upheaval in everyone’s schedule. By quickly and effectively handling any concerns that arise, managers can gain the respect of their employees and company superiors.
Along similar lines, facility managers shouldn’t be easily discouraged. No matter how successful a company is, the market is fickle. There will be quarters and seasons where business isn’t as great and morale is poor. When problems arise, a manager needs to use critical thinking skills rather than getting discouraged. By maintaining persistence through the uncertain times, facility managers can help keep their company running smoothly.
Commitment to Education
Finally, a good manager should have a commitment to education. The business world is continually evolving, and the job descriptions of facility managers will evolve along with it. For companies to succeed, the people running them need to always be learning about how the world is changing. If there are new technologies available, it’s essential to learn about them and their impact on the market. Aside from new technology and scientific advancements, people are discovering more effective ways to manage people almost yearly. Staying informed about these advancements will help supervisors remain at the top of their game.
Committing to education is worthless without the courage to enact new knowledge. In any field of management, boldness and determination are requirements for success. While having the trust of fellow employees and subordinates is a valuable tool, the simple fact is that managers will have to make decisions for their departments. Having the courage needed to take forward steps for the company is essential for facility managers.
Overall, facility management is a vital part of any company. Keeping the environment conducive to productivity will help a business succeed and grow in any market.